Privacy Policy
What type of information does theunderfloormegastore.com collect?
Theunderfloormegastore.com receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login details for theunderfloormegastore.com; e-mail address and password, if supplied; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information will not be personally identifiable to you but is used to have a holistic view of our website performance. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do theunderfloormegastore.com collect information?
When you conduct a transaction on theunderfloormegastore.com, as part of the process, we collect personal information you give us such as your name, address and email address. Your name may also appear when contacting us via our instant messaging service; this information will only be used for the purposes of responding to your requests and needs. Your personal information will be used for the purposes of completing a transaction and communicating necessary information to you in regards to your order. For any additional communications such as regular newsletter or special offers, we will obtain your consent prior to sending these to you.
Why does theunderfloormegastore.com collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How does theunderfloormegastore.com store, use, share and disclose site visitors' personal information?
thebuildingmegastore.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How does theunderfloormegastore.com communicate with site visitors?
theunderfloormegastore.com may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
We understand the GDPR and adhere to the regulation. As such we will not use your email, phone or address for any communications that you haven’t consented to.
How does theunderfloormegastore.com use cookies and other tracking tools?
Theunderfloormegastore.com uses third parties to monitor site usage including Google Analytics and Quantcast Measure. Google Analytics is used in order to monitor site activities such as number of page visits, duration of visit, bounce rate, location of site visitors and number of conversions on the site. Quantcast Measure is used to measure site audience. The analytics collected do not allow thebuildingmegastore.com to personally identify site users. The analytics is used to help thebuildingmegastore.com understand website usage in order to optimise and prove performance for its users.
Cookies are used on theunderfloormegastore.com. A cookie is a small piece of code which often includes an anonymous unique identifier. When you visit thebuildingmegastore.com, our site will ask your computer for permission to store the cookie on your hard drive. Our site allows you to accept or deny the use of cookies in accordance with GDPR.
Theunderfloormegastore.com also uses Google Tag Manager to add pixels to the website. These pixels are from third parties such as Facebook and other similar companies for the purposes of advertising. Pixels obtain information that is not personally identifiable. Pixels are used by thebuildingmegastore.com for remarketing purposes and to tailor advertising so as to make it more relevant to consumers.
Third party access
We may display targeted Ads on our blog posts. Third party vendors, including Google, may use cookies to serve ads based on a your previous visits to this website or other websites.
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You may opt out of personalised advertising by visiting Ads Settings.
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How can I withdraw my consent?
If you don’t want us to process your data anymore, please contact us here: https://www.theunderfloormegastore.com/contact-us
Privacy policy updates
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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.